Beyond Calories
Effective Date: July 06, 2026
Last Updated: July 07, 2026

1. Introduction

Welcome to Beyond Calories, a brand by AWC NutriVentures Private Limited ("Beyond Calories", "we", "our", or "us"). We value your privacy and are committed to protecting the personal information you share with us through our website, consultations, meal services, WhatsApp communications, and related services.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit www.beyondcalorie.com or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Who We Are

Beyond Calories provides:

• Personalized nutrition consultations
• Diet and wellness guidance
• Healthy meal planning and meal delivery
• Support for lifestyle-related health goals and dietary needs

For the purpose of applicable privacy laws, Beyond Calories / AWC NutriVentures Private Limited is the data controller of your personal information.

3. Information We Collect

a) Personal Information

When you contact us, book a consultation, enquire about meal plans, or sign up for our services, we may collect:

• Full name
• Phone number
• Email address
• Age / Date of Birth (if provided)
• Gender (if relevant to nutrition planning)
• Address / Delivery Location
• Emergency contact details (if voluntarily provided)

b) Health and Lifestyle Information

To provide personalized nutrition support and meal planning, we may collect health-related and lifestyle information voluntarily shared by you, including:

• Height, weight, and fitness goals
• Medical conditions (Diabetes, PCOS, Thyroid, etc.)
• Allergies and food intolerances
• Dietary preferences (Vegetarian, Vegan, Non-Vegetarian, etc.)
• Lifestyle patterns, sleep, exercise, stress, cravings, and eating habits
• Lab reports or medical records
• Pregnancy / Postpartum nutrition information where applicable

c) Payment and Transaction Information

• Billing details
• Transaction information
• Payment confirmation details

Note: We do not store your debit or credit card details when payments are processed through secure third-party payment gateways.

d) Website Usage Information

• IP address
• Browser type and device information
• Pages visited and time spent
• Referral source
• Cookies and analytics information

e) Communication Data

• Messages and enquiries
• Consultation follow-ups
• Feedback and customer support records

4. How We Use Your Information

a) To Provide Our Services

• Schedule consultations
• Create personalized diet plans
• Recommend meal plans
• Process meal orders and deliveries
• Provide customer support

b) To Improve User Experience

• Understand customer preferences
• Improve our nutrition programs
• Enhance website performance
• Personalize recommendations

c) For Communication

• Respond to enquiries
• Appointment reminders
• Meal updates
• WhatsApp, SMS, Email and Phone communications

d) Payments & Business Operations

• Process transactions
• Maintain invoices
• Manage subscriptions and renewals

e) Legal & Safety Purposes

• Comply with legal obligations
• Prevent fraud and misuse
• Protect users and business operations

5. Legal Basis for Processing

We process your personal information based on one or more of the following:

• Your consent
• Performance of a requested service
• Compliance with legal obligations
• Legitimate business interests

For health-related information, we rely primarily on your explicit consent and voluntary disclosure for consultation and meal planning purposes.

6. Sharing of Information

We do not sell your personal information.

Your information may be shared only where necessary with:

• Internal nutrition and customer support teams
• Delivery and logistics partners
• Payment gateway providers
• Hosting, CRM, analytics and IT service providers
• Legal and professional advisors
• Government authorities where legally required

All third-party partners are expected to protect your information responsibly.

7. Cookies and Website Analytics

Our website may use cookies to:

• Improve website performance
• Understand visitor behaviour
• Remember user preferences
• Measure traffic and engagement

You can disable cookies through your browser settings, although some website features may not function properly.

8. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Maintain client records
• Meet legal and accounting obligations
• Resolve disputes
• Enforce agreements

Health and consultation records may be retained for continuity of care unless deletion is legally permitted and requested.

9. Data Security

We use reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet-based system can guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Object to certain processing activities
• Request restricted processing where applicable

To exercise these rights, please contact us using the details below.

11. Health Disclaimer

Beyond Calories provides nutrition, wellness, and meal-planning support. Our services are intended to promote healthier lifestyle choices and do not replace medical diagnosis, emergency care, or treatment by licensed healthcare professionals.

Please consult your physician before making significant dietary changes, especially if you are pregnant, breastfeeding, taking medication, or managing a medical condition.

12. Third-Party Links and Platforms

Our website may contain links to WhatsApp, Instagram, payment gateways, maps, and other third-party services. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

13. Children's Privacy

Our services are not intended for children to use independently. Any information relating to a minor must be provided by a parent or legal guardian with appropriate consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices. Updated versions will be published on our website with a revised effective date.

15. Contact Us